Your church meets the expecation

Your church scored 88%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    89%
  • People
    85%
  • Processes
    92%
  • Program
    83%
# Name Place People Processes Program Avg (%)
1 Jude 92 83 92 83 88
2 James 92 92 92 83 90
3 Todd 92 83 100 92 92
4 Robin 75 83 75 75 77
5 Jane 92 83 100 83 90
Church Average 89 85 92 83 87%

Detailed Report:

Celebrate what you’re doing well
  • 1. Our parking lots, lobbies, and worship center are at or less than 80% full.
  • 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  • 3. We offer clear next steps to our guests to make it easier for them to connect with our church.


    • Focus on what needs immediate attention
    1. 1. Our volunteers are well-trained and regularly show up on time.
    2. 2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
    3. 3. People walk out of church feeling better than when they came in.

    • Highest Score

      Mission Drift is a topic of conversation within your organization.
      90

    • Lowest Score

      Mission Drift is a topic of conversation within your organization.
      75

    • Medium Score

      Mission Drift is a topic of conversation within your organization.
      90
    • Celebrate current areas of great alignment
      • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
        Absolutely true
      • We intentionally station volunteers where guests will potentially make decisions.
        Absolutely true
      • The noise level in our building feels exciting but not overpowering.
        Absolutely true
    • Analyze potential areas for better alignment
      • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
        • Jude Absolutely true
        • James Absolutely true
        • Todd Absolutely true
        • Robin Unsure
        • Jane Absolutely true
      • Our parking lots, lobbies, and worship center are at or less than 80% full.
        • Jude Absolutely true
        • James Absolutely true
        • Todd Absolutely true
        • Robin Unsure
        • Jane Absolutely true

    • Highest Score

      Mission Drift is a topic of conversation within your organization.
      95

    • Lowest Score

      Mission Drift is a topic of conversation within your organization.
      85

    • Medium Score

      Mission Drift is a topic of conversation within your organization.
      90
    • Celebrate current areas of great alignment
      • Our volunteers are well-trained and regularly show up on time.
        Absolutely true
      • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
        Absolutely true
      • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
        Absolutely true
      • Our volunteers invite their friends to join their team.
        Absolutely true
    • Analyze potential areas for better alignment
      • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
        • Jude Absolutely true
        • James Absolutely true
        • Todd Absolutely true
        • Robin Unsure
        • Jane Absolutely true

    • Highest Score

      Mission Drift is a topic of conversation within your organization.
      90

    • Lowest Score

      Mission Drift is a topic of conversation within your organization.
      80

    • Medium Score

      Mission Drift is a topic of conversation within your organization.
      85
    • Celebrate current areas of great alignment
      • People interested in volunteering are clear about their next steps and follow through on joining a team.
        Absolutely true
      • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
        Absolutely true
      • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
        Absolutely true
      • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
        Absolutely true
    • Analyze potential areas for better alignment
      • Volunteers are always well-informed and never tell me, “I didn’t know.”
        • Jude Unsure
        • James Absolutely true
        • Todd Absolutely true
        • Robin Unsure
        • Jane Absolutely true

    • Highest Score

      Mission Drift is a topic of conversation within your organization.
      95

    • Lowest Score

      Mission Drift is a topic of conversation within your organization.
      80

    • Medium Score

      Mission Drift is a topic of conversation within your organization.
      85
    • Celebrate current areas of great alignment
      • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
        Absolutely true
      • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
        Absolutely true
      • We offer clear next steps to our guests to make it easier for them to connect with our church.
        Absolutely true
    • Analyze potential areas for better alignment
      • People walk out of church feeling better than when they came in.
        • Jude Absolutely true
        • James Absolutely true
        • Todd Absolutely true
        • Robin Unsure
        • Jane Absolutely true
      • We know the right volunteers are in the right places because guests frequently ask them for prayer.
        • Jude Absolutely true
        • James Absolutely true
        • Todd Unsure
        • Robin Absolutely true
        • Jane Absolutely true

    Team Average Urgency Score


    • Not urgent
    • Hardly urgent
    • Unsure
    • Slightly urgent
    • Absolutely urgent

    Hurdles
    • We don’t have a clear plan that outlines actionable steps.
    • We’re unable to find enough volunteers to help our small staff.
    • Our church has limited resources to allocate toward fixing this problem.
    Enablers
    • Our community has seen an influx of young families in the recent past who are looking for a place to fit in.
    • Since we’ve seen more online engagement, we want to make sure that we’re ready for in-person visits by guests.
    • We’ve had first-time guests who didn’t return and we don’t want that to happen again.
    assessment scores

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